Passport and ID photos are a speciality for Snapshot - we've been taking them since the instant Polaroid passport photo days!
Our team is very experienced in providing passport photos to meet the strict requirements set by NZ Internal Affairs for NZ passports. We can also provide you with photographs to meet the standards of any other country's passport or visa requirements.
If you need a photo for something less common we recommend bringing in the specifications you require.
We also provide photos for:
Our dedicated passport system boasts a state of the art biometric engine that automatically checks photos against ICAO, ISO and local regulations.
It spots prohibited criteria such as shadows, hair over eyes, sunglasses, hotspots and many more and will not allow printing or emailing of the ID photo unless all the criteria are met.
NO GLASSES - these make it more difficult for the passport office's biometric software to measure the distance between your eyes.
We GUARANTEE OUR PRINTED PASSPORT PHOTOS - if your printed photo is rejected we will retake it at no charge.
We can't guarantee the online version as it has to match your previous passport photo and we aren't allowed to edit the image! In rare cases your face may have changed due to an accident or illness such as stroke.
Yes - we can email your photo to you for renewing your passport online. New Zealand's online passport renewal system uses it's own special software to check
If there are any discrepancies between the old and the new the uploaded image may be rejected. Discrepancies could be due to issues such as your previous photo may have shadows behind the head. The photo may have been taken from a different angle which changes the shape of the head. If the photo you uploaded has been accepted by our biometric system but rejected by the passport system then unfortunately you have no choice but to post a printed copy of the photo which will then be examined by a passport staff member for a match. We always provide you with a printed copy for this reason.
Do I need an appointment?
NO for ID photos - but YES for photos taken in our studio. The studio needs to be booked for Business Headshots and for Babies (see "Can you take passport photos of babies?" below).
How long does it take to get the photos?
In most cases they are ready within 10 minutes.
How many photos do I get and is it cheaper for less?
You will receive 2-8 colour photos that are identical in size (number of photos on the 6x4" sheet depends on size of passport photo as some nationalities require larger photos). It is not cheaper for two photos - you pay per sheet of photos.
Can you take passport photos of babies?
NZ Internal Affairs insists photos of babies must satisfy their strict criteria such as eyes open and mouth closed. If your baby can't sit upright and hold it's own head up we will need to take the photo in our studio. The studio will often be in use so please phone ahead to ensure it is available when you come in. A $10 surcharge will be applied to our standard passport fee.
Why can’t I smile?
It's all to do with the biometrics - the face must have a relaxed, neutral expression with the mouth closed so the biometrics are the same as when you pass through an airports' Smartgate.
Why do you ask me to take my glasses off?
Because lenses over the eyes it difficult for the passport office's biometric software to measure the distance between your eyes.
Because the lighting we use can produce light spots on the lenses and shadows of the frame on your face and these, no matter how small, can cause rejection of a photo.
We'd love to see you.